Customer Service Advisor - Didcot

Didcot, Oxfordshire

Permanent

Reference: BSR1387


Salary: £17,500 - £19,750


Customer Service Advisor required to join leading manufacturer for coated fabrics in Didcot, Oxfordshire, as part of their busy and friendly team.

As a Customer Service Advisor you will be required to:

  • Deal with telephone and email communication from customers.
  • Provide an excellent customer service experience
  • Provide customers with accurate update and record notes accordingly
  • Process new orders, sample requests as well as stock and availability enquiries using the in-house SAP system
  • Process credit card payments over the telephone
  • Guiding customers through the company website to find technical information.
  • Advising customers of a fabrics basic characteristics (weight, width, suitability)

To be considered for the Customer Service Advisor role you will need to:

  • Possess excellent communication skills
  • Have previous customer service experience
  • Possess good attention to detail and accuracy when entering information onto internal computer systems
  • Be capable to work on own initiative and to work as part of a team
  • Be proficient in Microsoft Office applications – Word, Excel, PowerPoint, Outlook

Bluestream Recruitment is an equal opportunities employer who operates as an Employment Agency for permanent recruitment and as an Employment Business for temporary recruitment.