Customer Service Advisor

Abingdon

Permanent

Reference: BSR1443


Salary: £20,000


Fantastic opportunity for an experienced Customer Service Advisor to join friendly, supportive team, within a leading global brand based in Abingdon, Oxfordshire.

As a Customer Service Advisor, you will be required to:

  • Fully investigate service complaints, ensuring feedback is given both internally and to customers
  • Manage and deliver goodwill decisions, achieving all quality and performance measures
  • Reflect a customer focused culture in all aspects of customer telephone, call handling and e-mail responses
  • Process the orders and warranties onto internal system
  • Take ownership of e-mails coming into the department through Outlook and CRM


To be considered for the Customer Service Advisor role you must have:

  • Previous experience in customer service (either B2B or B2C)
  • Intermediate knowledge of Outlook and Excel
  • Excellent communication skills, both written and spoken
  • Be a strong team player


Bluestream Recruitment is an equal opportunities employer who operates as an Employment Agency for permanent recruitment and as an Employment Business for temporary recruitment.