Claims Advisor - (Fluent English and Spanish)

Milton Park, Didcot


Reference: BSR1458

Salary: £20-25,000

Excellent opportunity to join friendly company as a Claims Advisor as part of their busy team.

As Claims Advisor you will be required to:

  • Make formal assessments on claims to decide if they are covered under the policy terms and conditions
  • Make cost effective decisions on all claims handled
  • Raising Purchase Orders
  • Updating consumers on all actions taking
  • Liaise with manufacturers and retailers
  • Update weekly reports to track where you are against SLA
  • Telephones to be answered within set SLA
  • Emails to responded to within set SLA
  • Handle complaints in the correct manner as set by the underwriters
  • Adherence to the business Service Level Agreement targets
  • Perform other duties as assigned

To be considered for the Claims Advisor you will need to:

  • Have fluent professional English and Spanish
  • Have good office organisational and administrative skills
  • Have excellent communication and customer service skills
  • Be able to work on own initiative and ability to prioritise
  • Proficient in Microsoft Office applications – Word, Excel, PowerPoint, Outlook
  • Ideally have previous insurance or warranty experience

Bluestream Recruitment is an Equal Opportunities Employer and operates as an Employment Agency for permanent recruitment and as an Employment Business for temporary recruitment.